Mrs L Amos - (vendor)
"We first marketed our house in June 2017 with a different local agent and following a very poor experience over a period of 5 months, we we turned to Brown & Cockerill for support. They were excellent and chosing them was the best decision. They quickly found us buyers and provided a lot of support through what was an extremely lengthy and stressful house move. I cannot recommend them highly enough. Thank you. "
Ms A Lloyd-Williams - (vendor)
"It just happens that we've needed to deal with a number of estate agents in different parts of the country in recent years. Usually this has been fraught, unsatisfactory and ultimately depressing. So we took care to "interview" three different agents. How refreshing it was - right from the start - to feel looked after, listened to, and treated both respectfully and professionally! It quickly became clear this first impression hadn't just been about securing our business, it's the way they do things. Aaron and Mandy were excellent throughout, and our relationship with them felt like a proper partnership. Everything that Mandy predicted did indeed happen - she clearly knew the local market and we benefited from following her advice. Aaron played a significant role in enabling the sale to go through when it did and (as we don't live locally) in assisting us with selling an empty house from a distance, constantly monitoring progress, keeping us informed, and taking meter readings for us at completion. We could call on any of the team if Aaron - our main contact - wasn't around, and found that any issue would be dealt with promptly. It's a pleasure to write such a positive review - we wouldn't hesitate to recommend them. "
Luci - (vendor)
"We've already moved out of the area, so I wanted an agent I could be confident with to help us with the sale. I chose Brown & Cockerill after a positive experience with their property management team for rentals. Aaron was brilliant from start to finish - always very available via phone or email and prompt to return calls. We had a lengthy sale due to various reasons, and Aaron helped to bridge the communication between ourselves/our solicitors and the buyers/their solicitors - an absolute lifesaver, since sometimes I felt like banging my head against the wall. Despite a lengthy sale and I'm sure many conversations where I was very frustrated with the process (none of which was B&C's fault) Aaron remained very friendly and professional and always kept me in the loop. Would recommend to anyone in the Rugby area. "
Mr Doyle - (vendor)
"Both my brother and I found Aaron a very competent and efficient agent to have working on our behalf with a calm and patient attitude to any queries or problems we had. We would like to thank him personally for all the hard work and dedication on he displayed on your behalf and wish him all the best for the future. "
Mr & Mrs W - (vendor)
"Paul provided us with a very professional and friendly service during the sale of our property. The process was long winded and had a number of issues but Paul was always available to help and try to iron out these problems. Would highly recommend Paul's services. "
Mr & Mrs F - (vendor)
"Paul was very helpful and gave an immediate response to our many requests. We were regularly updated with the progress of our sale and the progress with the lower chain. Well done "
Miss T. - (vendor)
"We were extremely happy with the service that we received from Aaron and the team at Brown and Cockerill during the sale of our house. Aaron was extremely good at keeping us up to date on the process and we found him to be very easy to communicate with. Thanks for your help Aaron!"
Mr Gary Payne - (vendor)
"I would like to say a big thank you to both Mandy and Aaron for all of the help and guidance given during the entire selling process. I found them to be extremely professional and knowledgeable during the process and with a totally can do attitude that always instilled confidence. As ever, some problems arose during the sale but Aaron met them with positive actions that quickly resolved the issues. Aaron's level of communication can only be described as outstanding, with regular updates on progress and resolutions to issues as and when they occurred. It was very evident to me that my chosen solicitor also had a positive view on Brown & Cockerill for their professional and detailed approach."
Mr Robert F. - (buyer)
"Very happy with the service I received from Mandy and Aaron. I am very pleased with their professionalism and how quickly things have come to a good end. Thank you again. "
Miss N Kupeli - (buyer)
"Aaron's knowledgeable and efficient approach was what made us return to Brown and Cockerill when looking to purchase a property in Rugby. Once again he did not disappoint. We viewed several properties during which Aaron was patient and provided us with the time and space to consider all of our options whilst ensuring we were well-informed. Once we located the property for us, he kept us up-to-date throughout the process and dealt with any arising issues with a professional and competent manner. I would highly recommend using Aaron and he will be our first port of call if we require property services in future."
Mr T Duffy - (buyer)
"From the very first contact with Aaron at Brown & Cockerill to exchange of contracts, his professionalism and constant communication made the whole process hassle free and easy to deal with. I was in constant email communication with Aaron, who swiftly liaised with the vendors and returned my communications swiftly, answering all of my questions or queries fully. It was never a fuss to Aaron to organise extra viewings of our chosen property and when there, acted both courteously and professionally. I would recommend Brown & Cockerill to anyone buying or selling a house in this area. If when you use them, you deal with Aaron, that's a bonus."
The Grieve Family - (vendor)
"Following our recent dealings with Caroline, we wanted to thank her for the professional and knowledgeable approach she provided towards our stressful move. She was always willing to help and was very patience with our huge lifestyle dilemma. Thank you so much and we will definitely recommend your company to our friends and colleagues. "
Rebecca - (vendor)
"We used Brown & Cockerill to sell our house and were very pleased with the service from the valuation all the way through to exchange of contracts. Aaron was very professional throughout the whole process, communication was of a high standard and we were updated on a regular basis. Can't fault the team as a whole."
Chris & Victoria - (buyer)
" Aaron's open and transparent approach to the process enabled our purchase to get off to a flying start. His knowledge on property and his advice towards our survey results enabled us to tackle the purchase in the most efficient way possible. His constant communication and positive attitude led us to complete our purchase despite stressful chain related times Thank you Aaron."
Mrs W Woodings - (vendor)
"I am extremely happy with the service provided by Mandy and Aaron during the sale process of my mother's property. From our first enquiry to instruction for sale, viewing arrangements, detailed feedback and completion the service was friendly, approachable, professional and efficient. At all times our requirements were fulfilled and we felt valued. It was a pleasure to deal with Brown & Cockerill and I have no hesitation in recommending them."
Ms L Atkinson - (vendor)
"Well what a service provided by Brown & Cockerill.... sold my house within 3 weeks. A very professional service by all the team, kept up to date with everything, can't recommend them enough. Thank you to all the team. "
Miss M Webley - (vendor)
"You have been absolutely amazing and sold our house in record time. Mandy is a credit to Brown & Cockerill and a complete star! Thanks for everything. We couldn’t have done it without you."
Mrs M Birch - (vendor)
"Many thanks for all of your help and kindness you have shown me during my home move. I have enjoyed meeting you all and I wish you all the very best for the future"
Ms V Hilton - (vendor)
"Thank you for the excellent service provided by all of team at Brown & Cockerill in selling my late father’s house. I felt that we were advised well throughout the process in regard to asking price and negotiations and were kept fully informed of progress. Your staff have been very professional and efficient, and were all able to sort out queries very quickly – a very good team. "
Mr M McNamara - (landlord & vendor)
"I used Brown and Cockerill first as Letting Agents and then to sell my property. With regards to the Letting form the outset Matthew Sweet, Andrew Bewick and team were very professional and kept me updated on every step from finding suitable tenants to keeping in touch each month to let me know what was happening. I cannot fault their service and would thoroughly recommend them as letting agents. When I came to sell the property again I choose the same agent not only for ease due to them already letting out the property but because of the excellent experience I had already received. I would say Aaron was superb throughout the whole proves not only with negotiating a sale more than I was expecting but also after the sale was agreed keeping me updated between the buyers and my solicitors. I cannot fault them for their service and would like to say thank you to everyone I dealt with for all your hard work and making the whole process rental and sale a smooth and easy process."
Mr L Hetherington - (buyer)
"A very professional service from Paul at Brown & Cockerill, easy to get hold of when needed assistance with the purchase of my property. I would recommend Brown & Cockerill without a doubt."
Mr J Gibson - (vendor)
"I have just sold my property with Brown and Cockerill and have found the whole experience a joy. Their service and professionalism has been excellent and this has made the whole process as stress free as it could have been. I have used Brown and Cockerill in the past and cannot recommend them highly enough and would not consider using any other estate agent in Rugby. Thank you to Carl and his team."
Mrs K Barnett - (vendor)
"A very, very big thanks you to all of you for doing such a fantastic job with the lengthy and stressful house sale and purchase. I would end up writing an essay id I wrote how great each of you have been individually. You have all given that extra bit in help and support, which is greatly appreciated – especially Carl on completion day. You are the best estate agents in town."
Mr S Gosling - (vendor)
"Excellent service from Paul and the team, under what turned out to be very challenging circumstances. Despite the hurdles during the sales process, Paul and Aaron managed to keep the sale on track, and the sale completed in the end. A big thanks to both and I would highly recommend."
Mr & Mrs K Ash - (vendor)
"We are delighted the house completed on Friday. It was a bit of a struggle towards the end with our tenants but we got there in the end. Your constant contact and tactful communication made the whole process far easier that it might have been and this was especially true during the several ‘sticking points’ of the sale! For this reason, we leave this stressful episode with a professional image of Brown & Cockerill. This experience has put your company head and shoulders above any other agent we have dealt with in Rugby, and therefore we would be more than happy to consider buying or selling through you again."
