" Brown and Cockerill Estate Agents are regulated by a number of governing bodies aimed at ensuring best practice, excellence of service, client protection and providing peace of mind. Rest assured, when you deal with Brown & Cockerill, you know you are in safe hands !"
Brown & Cockerill have a number of NAEA & ARLA qualified staff with expert knowledge across both of our departments. Continuous professional development is completed to ensure that the team are continuously updating their knowledge and skills in line with changes in legislation, industry standards, best practice, technology and market conditions to provide our clients with the best advice.
THE NATIONAL ASSOCIATION OF ESTATE AGENTS
The National Association of Estate Agents (NAEA) is the UK’s leading professional body for estate agency.
Its members practice across all aspects of property both in the UK and overseas, including residential and
commercial sales and letting, property management, business transfer, auctioneering and land.
The organisation was founded in 1962 with the goal of upholding good practice and high industry standards
in UK estate agency. National Association of Estate Agents (NAEA)
The Association of Residential Letting Agents (ARLA) is the UK’s foremost professional body for letting agents.
It was formed in 1981 as the professional and regulatory board for letting agents in the UK, promoting
standards and guidance for property professionals for the benefit of consumers.
Association of Residential Letting Agents (ARLA)
THE PROPERTY OMBUDSMAN
Brown & Cockerill are a member of The Property Ombudsman (TPO), allowing the public to be confident about the agent’s approach in its dealings with actual and potential buyers and sellers of residential property or lettings in the UK.
The Property Ombudsman provides a free, fair and independent service for dealing with unresolved disputes between sales and letting agents who have joined the TPO and consumers who are actual or potential buyers or sellers or landlords or tenants of residential property in the UK. The Ombudsman is a member of the British and Irish Ombudsman Association and follows the standards and rules of Association.
The Ombudsman is totally independent of agents and reports directly to the TPO Council which has a majority of non-industry members. You can contact them by clicking on the following link: The Property Ombudsman
We will work hard to ensure your experience of selling, buying, letting or renting with us, is as enjoyable and stress-free as possible.
Please contact us on 01788 551111 or fill in our contact form to book your free market appraisal or to discuss your property requirements.