It just happens that we've needed to deal with a number of estate agents in different parts of the country in recent years. Usually this has been fraught, unsatisfactory and ultimately depressing. So we took care to "interview" three different agents. How refreshing it was - right from the start - to feel looked after, listened to, and treated both respectfully and professionally! It quickly became clear this first impression hadn't just been about securing our business, it's the way they do things. Aaron and Mandy were excellent throughout, and our relationship with them felt like a proper partnership. Everything that Mandy predicted did indeed happen - she clearly knew the local market and we benefited from following her advice. Aaron played a significant role in enabling the sale to go through when it did and (as we don't live locally) in assisting us with selling an empty house from a distance, constantly monitoring progress, keeping us informed, and taking meter readings for us at completion. We could call on any of the team if Aaron - our main contact - wasn't around, and found that any issue would be dealt with promptly. It's a pleasure to write such a positive review - we wouldn't hesitate to recommend them.